1. What kind of floors it can be used on?
    The Floor One can be used on non-carpeted floor such as vinyl, tile, and sealed wood floors.
  2. Can this be used for dry vacuuming? Can you just vacuum without using water?
    The Floor one can be used without water for dry vacuuming. Ideally you would want to use the Floor One with solution and water to automatically adjust solution and clean water flow to ensure an ideal cleaning result.
  3. Can you use a third party cleaning solution?
    It is not recommended to use a third party cleaning solution because the floor washer is designed to be used with the Tineco Cleaning Solution to optimize the amount of bubbles that are produced with cleaning solutions. Third party solutions can cause an over abundance of bubbles when cleaning that could fill up the Dirty Water Tank within minutes of use.
  4. How noisy is the floor washer?
    The floor washer produces up to 78dBA of sound.
  5. How do you start self-cleaning mode?
    To start the Floor One's self-cleaning mode, please follow the following steps: Always keep the floor washer plugged in. Place the floor washer on the storage tray. Empty the Dirty Water Tank. The Clean Water Tank should be at least 1/3 full of water. Press self-cleaning button at the top of the handle to start the brush roll self-cleaning mode. The floor washer will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds.
  6. How often I need to clean the brushroll?
    We recommend cleaning the brushroll after each use.
  7. What is the suction power of the floor washer when sucking up water and debris?
    Suction power for the floor washer ranges from 15-30AW (Air Watts) depending on how dirty the floor is.
  8. How long can the floor washer run on a full charge?
    The Floor One has a Lithium-ion 21.6V 4000mAh battery that allows it to run 25-35 minutes depending on how often the floor washer is running on max power.
  9. How much time does the Floor One take to be fully charged?
    The Floor One takes around 4 hours to charge to full.
  10. What is the voltage of the charger? Can you use a different charger?
    The Tineco Floor One uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.
  11. What are the Clean Water Tank and Dirty Water Tank capacities?
    The Clean Water Tank capacity is 0.6L. The Dirty Water Tank capacity is 0.5L.
  12. How much solution are you supposed to use for cleaning?
    Using the cap of the solution bottle, fill one cap worth of solution and pour into the Clean Water Tank. Fill up the Clean Water Tank with clean water up to the Max line.
  13. Does the water have to be at a specific temperature for cleaning?
    The temperature can be between 41°F ~ 140°F (5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the Floor One.
  14. Where should you store the Floor One?
    We recommend storing the Floor One on the storage tray that is provided with the Floor One. The storage tray allows the self-cleaning function to work more easily as the tray was designed to fit the head of the Floor One.
  15. Can you adjust the flow of water coming out?
    The Floor One will automatically adjust the solution and clean water flow to make sure you have the ideal cleaning experience. You can adjust the water flow to maximum by entering MAX mode when cleaning. This will set the flow to maximum for when you have a tough cleaning situation.

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