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1. If the bad smell comes from the DWT and HEPA
•Clean DWT&HEPA
*Please note: HEPA needs be fully dried before being installed again.
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2. If the bad smell comes from the brush roller
•Clean the brush roller
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3. If the bad smell comes from the floor brush
•Clean floor brush
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4. If the bad smell comes from the main motor
•Contact us and replace whole unit
Issue still not resolved？
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.
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Copyright 2021 Tineco Intelligent Technology. All Rights Reserved.