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Step1: Please check if your WiFi connection is stable.
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Step2: Enter the APP, select the device, and tap on the tab that is not displaying records correctly. Tap reset to default values.
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Step3: If the above do not work, enter the app and swipe left on the device. Delete the device and go through the process of reinstalling the device again.
Issue still not resolved？
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.
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Copyright 2021 Tineco Intelligent Technology. All Rights Reserved.